Simulations can be a powerful method for learning complex procedures and steps. As described in the excerpt below as they replicate reality and allow users to discover information for themselves they become more powerful.
As they share the look and feel of a production environment computer application simulations help users learn to use software without exposing access to sensitive data or otherwise risk the data integrity.
Quoted from http://www.workforce.com/section/11/feature/26/08/34/index.html:
The Army’s Training Weapon: Serious Games workforce.com
Simulations “offer a very cost-effective way for clients to reach large, geographically distributed populations,” says Rommin Adl, executive vice president for global sales and marketing for management consulting company BTS. The company, headquartered in Stockholm, Sweden, with offices in 11 other countries, specializes in developing customized simulations and discovery learning experiences for clients. “People can test things in a risk-free before they do it in real life," Adl says. "This helps disseminate best practices before people do things."
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